Refund Policy
Last updated: November 1, 2026
Bought on snipee.app
- Within 14 days of buying, you can have your money back, no questions asked. Write to support@snipee.app with your order number or the email address you bought with. Refunds are made by Polar, which sold you Snipee, to the card or account you paid with. As the merchant of record, Polar may also refund a purchase on its own, for example to settle a payment dispute.
- If you live in the EU or the UK, the law gives you 14 days to withdraw from your purchase; this policy honours that.
- Try Snipee free for 14 days before buying, so that you know it suits you.
- When a purchase is refunded, its license key stops working.
- Refunding an upgrade puts things back as they were: the key you received for the upgrade stops working, and your previous key works again.
- After 14 days, write to us anyway if Snipee does not work for you. We look at each case.
- Chargebacks. Please write to us before disputing a payment with your bank: a refund is quicker for you. A disputed payment ends the license it paid for.